At Beautylicious, we’re committed to protecting & respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
WHO ARE WE?
At Beautylicious we provide services & treatments relating to beauty therapy. Our registered address is Unit 1 Cheyne Walk Paul Street Taunton
HOW DO WE COLLECT INFORMATION ABOUT YOU?
We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply of a job, whether contact is online, on paper, by email or over the phone.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect may include your name, address, email, phone number, relevant medical history which may suggest a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy or skin conditions) payment & transaction information. We will always ask for your consent to hold & use any medical or health information
We store notes with respect to treatments we undertake to ensure we maintain a high level of service, for example your treatment preferences, how you like your coffee, nail colour preferences.
HOW IS YOUR INFORMATION USED?
Appointment confirmations & reminders
We will contact you via SMS, email or phone to confirm appointments & remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you would like, you may opt out at any time.
Appointment reviews & feedback
After visiting the salon we may send you an email or SMS asking you to review our services & provide us with feedback. We consider your agreement & participation in the service as consent to undertake this activity but, if you would like, you may opt out at any time.
We will not undertake phone, mail, email or SMS marketing without your consent. Our marketing campaigns are automated and are based on the treatments and products purchased and information we collect from you. Eg we may send marketing campaigns related to your birthday or special occasions, the fact we miss you (if you have not visited the salon for 3 months) & other significant occasions like Christmas. Of course, you may opt out of receiving marketing campaigns from us at any time. You can change your marketing preferences at any time by contacting us by email: email@example.com or telephone on 01823 334664.
We also review our retention periods for personal information on a regular basis. We are legally required to hold some types of information at least 7 years. Beautylicious will hold your personal information on our systems for as long as is necessary.
WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We will however share your information with:
Providers of our salon IT systems: Timely
Suppliers of our website: Wix
We have rigorous data protection and security policies in place with all our suppliers.
Some of the people working in our salon are self-employed. Where software systems & reception facilities are shared, our self-employed colleagues will have access to your information.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION?
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review & correct any information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please notify us via our website contact form or contact us on 01823 334664
You have the right to ask for a copy of the information Beautylicious holds about you. Please notify us via our website contact form or write to us at Unit 1 Cheyne Walk Paul Street Taunton TA1 3PF. Alternatively, you can telephone 01823 334664.
SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we take great care to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
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LINKS TO OTHER WEBSITES
16 OR UNDER?
Beautylicious is dedicated to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.